Baobab
Yvette van Zyl | Cell: +27(0) 79 577 2042 | Email: info@baobabsolutions.co.za

Guest Care Programme

Guest Care Programme

Guest Care Programme

We teach the Guest Care Programme based on the Client’s brand. Most importantly values, standard operating procedures and Guest Service philosophy.

All Guest Service Attendants

Management

Supervisors

Front Office

Porters

Food & Beverage

House Kepping

Specific Outcomes of the Course:

Brand Promise

Guest care

Communication

Complaint Handling

Duration

1 Day Course Group Format: Inter-departmental

Other Courses

Food Safety

Highfield Awarding Body for Compliance (HABC) Food Safety in Catering Level 2 & 3.

Guest Care Programme

We teach the Guest Care Programme based on the Client’s brand.

Food & Beverage Skills Programme

We teach this practical skills programme as an introduction to Waitering

Housekeeping Skills Programme

We teach this practical skills programme as an introduction to Housekeeping.

Enquires

For any Enquiries kindly fill out the form and we will be in contact.