Yvette van Zyl | Cell: +27(0) 79 577 2042 | Email: info@baobabsolutions.co.za
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Welcome to Baobab Development Solutions

“Sondzela” Baobab Development Solutions

“Come closer and be rewarded with all the magic that Baobab Hotel Development Solutions has to offer.”

Baobab Hotel Development Solutions is a training provider and consultant company. 

Firstly we aim on providing learners with the Skills, Knowledge and Behaviours that exceptional hospitality that Guest Service demands. Importantly services that are continuously within their Hospitality Environments.

Furthermore Baobab Hotel Development Solutions specialises in Skills Programmes for Hotels, Guest Houses, Lodges and Yachts.

Based in Cape Town, South Africa we have four star training facilities where our courses are facilitated plus online training. 

Aboveall we also travel to conduct on-site training as per our Client specifications.

What we Offer

Baobab Hotel Development Solutions Consultation

For instance we specialise in assessing current Client services. Mostly Identifying training gaps and providing training solutions to improve Guest Service within the specific Hospitality Establishments.

Our Service includes:

  • Pre-assessment of services
  • Review of standard operating procedures
  • Creation of standard operating procedures
  • Creation of training manuals
  • Staff Training

Baobab Hotel Development Solutions Assessment & Moderation

Furthermore our principal & owner, Yvette van Zyl is a Cathsseta registered. Also a practising Assessor and Moderator within the Hospitality Sector.

Yvette’s portfolio includes:

  • Food & Beverage
  • Restaurant
  • Front Office
  • Housekeeping
  • Tour Guiding
  • Hospitality
Training

Food Safety

Highfield Awarding Body for Compliance (HABC) Food Safety in Catering Level 2.

Training

Guest Care Programme

For instance we teach the Guest Care Programme based on the Client’s brand. Most importantly values, standard operating procedures and Guest Service philosophy.

Training

Food & Beverage Skills Programme

Furthermore we teach this practical skills programme as an introduction to Waitering. In short this is part of continuous standard operating procedure training for Waiters.

Training

Housekeeping Skills Programme

Certainly we teach this practical skills programme as an introduction to Housekeeping. Firstly as part of continuous standard operating procedure training for Room Attendants.

Our Clients

Testimonials

Chaim Simmons
“I would recommend this course to all food handlers”
Food Safety Certificate
Bongiwe Mgudlwa
“The course is effective and exciting”
Food Safety Certificate
Jenna Watson
“Ansie as facilitator was excellent and well-articulated”
Food Safety Certificate
Michelle Hanekom Hilton Double Tree Cape Town Upper East Side
“Yvette, we would love to have you back again!”
Guest Care Programme

Our Team

Our Affiliates

Benjamin Franklin
“Tell me and I forget. Teach me and I remember. Involve me and I learn.”
George Evans
"Every student can learn. Just not on the same day or in the same way"
Henry Ford
"Anyone who stops learning is old whether at twenty or eighty. Anyone who keeps learning stays young"
Warren Bennis
"Success in Management requires learning as fast as the world is changing"
Albert Einstein
“Only a life lived to the service of others is worth living”
Contact
+2779 577 2042

1 Lagoon Gate Drive, Milnerton, 7530

Copyright © 2021 Baobab Development Solutions