Welcome to Baobab Development Solutions
“Sondzela” Baobab Development Solutions
Baobab Development Solutions is a training provider and consultant company riveting on providing learners with the Skills, Knowledge and Behaviours that exceptional Guest Service demands continuously within their Hospitality Environments.
Baobab Development Solutions specialises in Skills Programmes for Hotels, Guest Houses, Lodges and Yachts.
Based in Cape Town, South Africa we have four star training facilities where our courses are facilitated, but we also travel to conduct on-site training as per our Client specifications.
What we Offer
Baobab Development Solutions Consultation
BDS specialises in assessing current Client services, identifying training gaps and providing training solutions to improve Guest Service within the specific Hospitality Establishments.
Our Service includes:
Baobab Development Solutions Assessment & Moderation
BDS’s principal & owner, Yvette van Zyl is a Cathsseta registered and practising Assessor and Moderator within the Hospitality Sector
Yvette’s portfolio includes:
Highfield Awarding Body for Compliance (HABC) Food Safety in Catering Level 2
Guest Care Programme
BDS offers the Guest Care Programme based on the Client’s brand, values, standard operating procedures and Guest Service philosophy
Food & Beverage Skills Programme
BDS offers this practical skills programme as an introduction to Waitering or as part of continuous standard operating procedure training for Waiters
Housekeeping Skills Programme
BDS offers this practical skills programme as an introduction to Housekeeping or as part of continuous standard operating procedure training for Room Attendants
Following a 7 year Hotel Management career in the United Kingdom she moved back to South Africa to pursue her dream of opening her own Hospitality Training School which became a reality when she opened Baobab Development Solutions in 2014 in Cape Town.
“It always seems impossible until its’ done” This quote from late President Nelson Mandela is a philosophy that has resonated throughout Yvette’s management and training career.
Yvette has an insatiable passion for Training and Hospitality Service. Her commitment is anchored in professionalism, enthusiasm, ethics and years of first-hand experience across the globe.
Her attention to detail, her passion for the learning process and her absolute commitment to her students makes her one of the best Hospitality Facilitators and Assessors of her era.
Ansie’s success in the classroom and popularity with the students ensures that Baobab Development Solutions is able to provide an unequivocal service and is able to guarantee favourable results to its Clients.
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